Privacy Policy

Experience Safaris (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, book our services, or otherwise communicate with us.

1.Information We Collect

We may collect the following categories of information:

• Personal Identification Information: Full name, passport details, nationality, date of birth, email address, telephone number, and postal address.
• Booking and Payment Information: Payment card details, billing address, and transaction records.
• Travel Information: Itinerary preferences, accommodation choices, dietary requirements, and special requests.
• Technical Information: Internet Protocol (IP) address, browser type, operating system, and usage data through cookies or similar technologies.

2.How We Use Your Information

We process your information for the following purposes:

• To confirm and manage bookings.
• To process payments and issue receipts.
• To communicate important travel information, changes, or updates.
• To comply with legal obligations.
• To improve our services and website functionality.
• To send marketing communications, where consent has been provided.

3.Sharing of Information

Your personal information may be shared with:

•  Service Providers: Lodges, airlines, transport operators, and government authorities for permit and visa arrangements.
• Payment Processors: Banks and secure payment gateways.
• Legal Compliance: Regulatory bodies if required by applicable law.

4.Data Protection and Retention

We implement appropriate security measures to prevent unauthorized access, alteration, disclosure, or destruction of your data.

Personal data is retained only for as long as necessary to fulfill the purposes described above or as required by law.

5.Your Rights

You have the right to:

•  Access, correct, or update your personal data.
• Request deletion of your personal data, subject to legal retention requirements.
• Withdraw consent for marketing communications at any time.
• Requests can be sent to info@experiencesafaris.com.

6.Cookies

We use cookies to enhance your browsing experience. You may manage or disable cookies in your browser settings; however, certain features of our website may not function properly without them.

7.Amendments

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”